We would like to provide an update on an issue that is affecting some BitDefender customers starting on the weekend of June 9th, 2012. Since this time, some BitDefender installations downloaded corrupted virus definitions which caused the IMail Server to stop processing mail. We are working with BitDefender to better understand the cause of this problem and help ensure it does not happen again in the future. Please refer to the following knowledge base article for information on how to resolve the problem:

http://ipswitchmsg.force.com/kb/articles/FAQ/Mail-Delivery-Problems-when-using-Bit-Defender-Antivirus

Please note this issue is NOT affecting all BitDefender customers. If your IMail Server is delivering mail, then no action is required.

Jason Harville
Technical Support Manager
Ipswitch Messaging Division

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