Internet Threats Trend Report, January 2012

January 23, 2012 By Leave a Comment

We have worked with Commtouch, our email securities partner, to bring you the “Internet Threats Trend Report, January 2012″. This report is a FREE download (PDF format) and provides insight into the following areas:

  • Facebook in 2011
  • Email-malware Levels Off
  • Unregistered Domains
  • Compromised Websites Hide Malware
  • Zombie Hotspots

Other Q4 2011 Highlights:

  • 101 Billion: Average daily spam/phishing emails sent
  • 209,000 Zombies: Daily Turnover
  • Streaming Media/Downloads: Most popular blog topic on user-generated content sites
  • Pharmacy Ads: Most popular spam topic (31.2% of all spam)
  • India: Country with the most zombies (23.5%)
  • Parked Domains: Website category most likely to contain malware

Report Overview

The last months of 2011 saw an increase in free-merchandise scams on Facebook. This trend report includes a study of Facebook attacks in 2011 revealing that many rely solely on social engineering while most ultimately lead victims to fraudulent affiliate marketing/survey sites.

In the fourth quarter of 2011 email attached malware levels dropped significantly from the billions of messages observed in Q3. These were replaced with numerous outbreaks of emails with malicious links. Most of these links led to compromised websites that were used to host malware scripts. Spam levels increased marginally in December but remained at a three year low.

Download the complete “Internet Threats Trend Report, January 2012″ for FREE now….

Filed Under: Customer Focus

Mobile Device Configuration

September 1, 2011 By Leave a Comment

Modern day business requirements have changed. The workforce is geographically dispersed yet it remains driven by immediate results. Employees demand smartphone access to their email, contacts, calendar and tasks. Is your IT department prepared to handle these new requirements?

Configuration methods for each mobile device can vary. To help you better understand what options are available to your organization, we have published a free whitepaper entitled “Mobile Device Configuration”. This guide will explain how the following list of devices connect with IMail Server:

  • Windows Mobile
  • iPhone, iPad, iPod Touch
  • Blackberry
  • Android

To access this free whitepaper, simply click right here.

Filed Under: Customer Focus

IMail Client Apps now available online

August 9, 2011 By Leave a Comment

We have just finished putting the IMail Client Apps on our website for customers to download. This makes the deployment of the Instant Messaging Client and the IMail Collaboration Client a few steps easier for your IT department. For your convenience we have made the following options available:

And for those of you who just need the Ipswitch Instant Messaging Client – you can download that here.

Filed Under: Customer Focus, Utilities

Spammers now focusing on compromised accounts

July 13, 2011 By Leave a Comment

According to a recent report from Commtouch, spammers have shifted their focus to compromised user accounts for sending spam. Commtouch attributes this change in tactics to the increased effectiveness of IP-based Anti-spam solutions. Check out the following Commtouch blog for more information on the topic:

http://blog.commtouch.com/cafe/anti-spam/new-spammer-tactics/?1pmjul11

This change in spammer focus has several potential impacts for IMail customers:

  • Mail servers will be seeing spam from places that might have previously been considered a trustworthy source. Thankfully, the Commtouch Anti-spam solution is there to handle these new threats so the overall impact for Commtouch protected servers should be quite low. 
  • The change in spammer focus means that any publicly facing mail server is at greater risk for account compromisation. There are a number of things that a mail server administrator can do to help ensure IMail is immune to these kinds of attacks. Check out the following KB article for more information on this topic:  http://ipswitchmsg.force.com/kb/articles/FAQ/Best-practices-to-prevent-spam-relaying-1307739584502

 

Filed Under: Customer Focus, Tips and Tricks

New Administrator Utilities

June 15, 2011 By Leave a Comment

Ipswitch is committed to bringing you tools and utilities that help to make email management easier. On June 15, 2011 we released the following four new administrator utilities:

  1. Last Login Report – Allows an Administrator to run a report showing the last time a user logged in to IMAP, POP3, or Web Mail.
  2. Collaboration Database Converter – Tool that assists an administrator in converting the collaboration database from Access to MS SQL.
  3. Password Strength Checker – Allows an administrator to display a list of users for the server or by domain and returns whether or not the user listed meets the specified password strength requirements configured by the administrator.
  4. Mailbox Reporter – Tool that allows an administrator to run a report listing the amount of space being used at each domain, user, and mailbox.

To download these new administrator utilities for free, simply jump over to the Utilities Page.

Filed Under: Customer Focus, Product Release

Customer Feedback

May 31, 2011 By 3 Comments

Our primary goal is make software that truly meets our customer’s needs. Therefore, one of our primary objectives is to connect with our customers to find out what they actually think about our product. To help us meet that objective we regularly send customer surveys, make and receive phone calls to customers, read our forums, and even conduct site visits.

Earlier today we rolled out a pilot program that is integrated with our website. This new program will allow you to send us and vote on feature requests for IMail Server.

For the next couple of weeks we will be running an evaluation of a program called User Voice. You should notice a vertical green bar that appears on various pages of our website. If you have ideas about IMail Server, feature requests, things you would like to see implemented…then that green bar is there for you. Click it, complete the simple form (or choose an available topic) and know that your comments and suggestions will be reviewed by our entire management team. The fact remains…we want to hear from you. So, click the green bar now and give us your suggestions!

Filed Under: Customer Focus
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