PHNS chooses IMail Server for its excellent reputation and proven technology.
Company: PHNS
Website: www.phns.com
Industry: Technology
Business challenge: PHNS needed to connect their globally diverse contracted workforce.
Outcome: IMail Server enhanced communications capabilities to improve coordination, efficiency and management, while offering collaborative communication among its approximately 200 contracted worldwide employees.
Serving more than 425 hospital and healthcare customers across the country, PHNS addresses the entire flow of healthcare clinical and financial information. By providing strategic solutions in information technology, health information management and patient financial services, PHNS offers what it calls HealthCaring solutions to help hospitals get "business healthy."
Founded in 1999 and headquartered in Dallas, Texas, PHNS employs more than 1,750 experienced professionals based worldwide who are committed to improving the quality of healthcare. PHNS' objective is to provide significant and immediate service and financial impacts for its hospital partners. With over $60 million in cost savings already generated for its hospital partners, PHNS knows how to implement the essential process re-engineering, technologies and services to benefit its healthcare partners.
In order to maintain its high level of success, PHNS contracts a variety of specialized experts who work from remote locations, often in-home. PHNS realized an immediate need to enhance its communications capabilities to improve coordination, efficiency and management, while offering collaborative communication among its approximately 200 contracted worldwide employees.
When initially looking for an email solution, PHNS' Corporate Systems Administrator, Ross Brocato relied on recommendations offered by companies that have been using the IMail Server software. "PHNS selected Ipswitch IMail Server not only for its excellent reputation but also for its proven technology, low cost, security assurance and ease of operation. We have expanded and widened our geographic reach across locations", said Mr. Brocato. "We wanted to provide our workforce with the ability to share messages and knowledge. IMail Server was the perfect email solution with its ease of use method and flexibility in setting up new accounts for email users and for our constantly changing workforce," said Brocato.
IMail Server's variable licensing options give small to mid-sized businesses various package alternatives based upon user quantities that best fit their current needs, while providing flexible room to grow. With the help of Ipswitch IMail Server, PHNS' well connected philosophy assures its hospital partners that they will receive the same level of quality service they have grown accustomed to. "We are very pleased with IMail Server", said Mr. Brocato. "IMail Server doesn't take a one-size-fits-all approach, but rather spends the extra time to understand the business need fulfilled by technology."
