Latest Version - IMail 10
Help & User Guides
- IMail 10 - Getting Started Guide [PDF format]
- IMail 10 - Web Admin Help [HTML format]
- IMail 10 - Web Client Help [HTML format]
- IMail 10 Release Notes [HTML format]
- Symantec Premium Anti-Virus Getting Started Guide [PDF format]
- BitDefender Standard Anti-Virus Getting Started Guide [PDF format]
- Symantec Premium Anti-virus Release Notes [HTML format]
- BitDefender Standard Anti-virus Release Notes [HTML format]
- Work Group Share Release Notes [HTML format]
- Instant Messaging Release Notes [HTML format]
- Previous User Guides
Contact Technical Support
- Purchased Versions
Technical Support is available to registered owners of Ipswitch products which are within warranty (60 days from date of purchase), or covered by an active Service Agreement. Contact us via email or telephone. You can purchase a Service Agreement here, which includes 12 months of unlimited support and all upgrades. - Evaluation Versions
E-mail your support questions or call sales at (877) 488-7341
Communicate with other IMail Server Users
- IMail Server Forum
Ipswitch has created this forum to enable you to share IMail Server product ideas and experiences with other users online. The Forum is generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact support. - Product Discussion List
Email-only IMail Server discussion list. [archives of previous posts]
Latest Knowledge Base Articles
- Upgrade an existing IMail Server to IMail Server v10
- How to Activate IMail 10
- What's New in IMail Server 10
- How to block a message by subject using Premium AV
- How to customize the Web Messaging Lite templates
- How to create a new language in IMail 10 Web Messaging
- How to switch scan modes in premium AV
- IMonitor service missing after upgrade to IMail 10
- How to do Single Sign On with IMail 2006+
- Customizing Web Messaging in IMail 2006 and IMail 10
- Import appointments into the new IMail 10 Web Calendar
- FireFox requires Admin Login
- Require CRAM-MD5 Authentication for SMTP
Anti-Spam Information
If you have received spam that you would like to submit to Ipswitch for inclusion in our next update, please send a copy of the message to reportspam@ipswitch.com
If you have received false spam that you would like to have removed from our next update, please send a copy of the message to falsespam@ipswitch.com
Download the latest configuration files, updated phrase-lists, updated statistics and updated blacklists to keep your anti-spam current. [Anti-Spam updating instructions]
Black List Policy - Find out how we create our URL Domain Black List.
Online Resources
- Patches and Upgrades - Registered users for the current major version of a product may obtain patches and minor updates within that version. Upgrades to the next major version of a product are available only under warranty or Service Agreement.
- Utilities - These applications for IMail Server help you to add and manage users, aliases, lists, and more.
- Product Lifecycle definitions and current status of each version of our products.
- Support Policies - Important information about Ipswitch's Support Policies
- DNS Help - Helpful information on DNS terms and definitions, DNS and IMail, and links to DNS resource sites.
