IMail Server & Ipswitch Collaboration Suite
Security Advisory

Released October 5, 2006

This advisory is for customers currently running:

  • IMail Server Secure 2006.1
  • IMail Server Plus 2006.1
  • Ipswitch Collaboration Suite Premium Edition 2006.1

Ipswitch recently experienced an issue with the service that delivers Premium Anti-Spam bullet signature updates. All affected customers should do the following once in order to continue to receive and implement Premium Anti-Spam bullet signature updates properly.

  1. Stop the Premium Anti-spam StarEngine service
  2. Delete the .dat file in the StarEngine /data directory
  3. Restart the Premium Anti-spam StarEngine service
Note: Follow these steps only if you have 2006.1 or the Retro-Kit installed. If you are not running 2006.1 and are experiencing problem with messages incorrectly being identified as spam by Premium Anti-Spam please see the Knowledge Base article Premium Anti-Spam too many false positives.

If you have any questions, please contact our Technical Support team.