“I just wanted to pass along my comments on the service I received pertaining to technical issues while installing the IMail product. I had to deal with several techs during the implementation and I have to say all were knowledgeable, cheerful and extremely helpful. It’s rare to see this type of customer service these days and when I do see it, I feel it’s important to pass along the compliment.”
Dave Gobey
Senior System Infrastructure Analyst
Canadian Payment Association
“I am very pleased with tech support. The thing I love is that they are able to log in remotely to your server and fix the problems. That saves a lot of time and effort. Since they are able to log in to your server, you can watch as they implement the changes. And usually they are able to get to the heart of the problem quickly because they can actually see it.”
Raj Vats
Executive Director
Films for Charities
“This is the easiest email server I have ever used. It fulfills a my business needs and keeps my costs low.”
Cesar Pineda
Sr. Network Administrator
Harley-Davidson
“IMail has re-established email as a reliable and secure method of communicating for the Boston Celtics. Ipswitch delivers what they promise, which enables us to focus resources and attention elsewhere.”
Jay Wessel
VP of Technology
Boston Celtics
“It is the competency of individuals that make the Ipswitch IMail Server such a valuable product. It’s not just the quality of the product out of the box, but the valued support that truly completes the purchase.”
Reggie Cabasal
President
APEX Technical Solutions
“Just want to drop you a line to let you know that I have worked with your product since 2000. This new version, 11, is quite impressive. I really like the painless install. Nothing like my Exchange upgrades. A lot of old tools and many new ones are in place that make it stand out as a superior product. I really like the ‘set it and forget it’ capabilities. It just runs! Since I manage multiple clients, I wish I could get them all to use your products. I am trying.”
Jim Smith
SBA Basics
“Thanks for your great support on helping me upgrade to IMail Server 2006.23! I have been using IMail for several years and without a doubt your technical support and customer service has been the best.”
Henry Dingle, Jr.
Network Administrator
Palmetto Utility Protection Service
“My company has been using IMail Server for many years and it has served as a highly customizable, professional enterprise class email solution for standard and hard to please clients throughout the years.”
Shawn Hyde
Owner/CTO
Area51 Computers/Services
“Congratulations Ipswitch, you provided a solid tool that has, in a single day, reduced our incoming SPAM from well over a thousand messages to less than a dozen.”
Steven Narro
CTO
Next Generation Technology, Inc
Service provider and reseller
“We recently installed IMail Server with the Anti-virus option and are delighted with the performance. We presently send out over 600 statements by e-mail every Monday and the time it has taken to send this has dropped from over four hours to 25 minutes. Staff are delighted with the performance, and administration is an absolute breeze!
Your support and your Knowledge Base are both excellent tools.”
David Alford
Systems Administrator
Sportingbet Australia
Northern Territory, Australia
“Thanks again. I really appreciate you taking the time to listen to my ideas. I respect anyone or any company that is willing to listen to people’s ideas, especially when they come from their customers.”
Tony Beier
President
BBR Technologies, Inc
Canada
“What a great experience I had with the Ipswitch sales and support team. They turned my Friday before a holiday weekend from a disaster to a peaceful Memorial Day holiday. Instead of spending all weekend in the data center fighting with an antiquated mail server product, I spent it at family picnics.”
Robert Hempel
Information Technology Manager
Lexington Convention and Visitors Bureau
Lexington, KY
“Thank you so much for the great job with filtering spam! We have been getting offensive junk and so much of it. I wouldn’t even let my 12-year-old daughter check email for us because of the potential subject lines. I told my husband just a few days ago that for some reason we weren’t getting as much junk anymore. He said that perhaps Gemlink had done something about it. I decided to check out their webpage about it and ended up here. Thank you, thank you, thank you! Thanks for what you’ve done for our email.”
Theresa Smith
Service Provider uses IMail Server with IMail Anti-Spam