IMail Server Technical Support Center
Latest Version: IMail Server 11
released April 14, 2009
Help & User Guides
Contact Technical Support
Technical Support is available to registered owners of Ipswitch products which are within warranty (60 days from date of purchase), or covered by an active Service Agreement. You can purchase a Service Agreement here, which includes 12 months of unlimited support and all upgrades. Important information about Ipswitch's Support Policies.
Contact us via email or telephone.
Evaluators only: please submit questions via email or contact the IMail Sales team.
Top KB Articles
- Upgrading to IMail 11
- SMTP service missing after upgrade to IMail 11
- After upgrading to IMail 11 email dates are showing incorrectly in my mail client.
- How to move IMail to a new server
- IMail 11 Release Notes
- Upgrading to IMail 10
- Mail Relay Options
- How to use IMail as SMTP Gateway for another e-mail server
- View More
Latest Forum Topics
- SSL login to admin and client
- How to incorporate iMail Server into a website and give users ability to create their own email addresses?
- StarEngine.dat not updating - 9.23
- Error sending email on IMail Express
- EMAILS sent with Alias Address are be reported as undeliverable sender, but are arriving at the recepient
- View More
Communicate with other IMail Server Users
- IMail Server Forum
Ipswitch has created this forum to enable you to share IMail Server product ideas and experiences with other users online. The Forum is generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact support. - Product Discussion List [Archive only]
Anti-Spam Information
To report antispam false positive/negatives please refer to the articles below:
- Commtouch Premium Anti-Spam (included with Imail 10.02 and newer)
- Mail Filters Premium Anti-Spam (included with IMail 10.01 and earlier)
Online Resources
- Patches and Upgrades - Registered users for the current major version of a product may obtain patches and minor updates within that version. Upgrades to the next major version of a product are available only under warranty or Service Agreement.
- Utilities - These applications for IMail Server help you to add and manage users, aliases, lists, and more.
- Product Lifecycle definitions and current status of each version of our products.
- DNS Help - Helpful information on DNS terms and definitions, DNS and IMail, and links to DNS resource sites.
